Smart Account. For DNA licenses, CISCO-One, CISCO Prime, CISCO Business Edition and similar products from CISCO, we need the CISCO Smart Account when the order is received, but at the latest when the hardware is ready for delivery. If the buyer cannot provide the smart account on the day of delivery, we will not be able to supplement it.
The indication of the correct Smart Account must be provided by the buyer. If the information is incorrect and the smart account is activated, we cannot change it anymore.
If the smart account information is given to us incorrectly twice, this means that the name is not listed as a smart account with the manufacturer, will lead to the fact that we cannot add the product any more.
Basically, the following applies, if the product is not registered on the customer’s smart account, the buyer does not provide us with useable smart account data or the manufacturer deletes the products from the existing Smart account, no guarantee can be given about the functionality of the products.